Privacy Policy

Data We Collect

We collect data from information that you provide directly to us, information collected automatically when you use our website, and information obtained from trusted partners where necessary to better understand your needs. Such data may include:

• Basic Identity: name, date of birth, and age verification documents.
• Contact Information: email address, telephone number, and mailing address.
• Technical Information and Preferences: device information, pages accessed, and product interests.

We treat age verification data with additional care, as regulatory requirements impose age restrictions on users of our products.

How We Use Your Data

We use your data for purposes that are reasonably expected in connection with the provision of our services, including verifying your age in accordance with applicable requirements, managing your account, improving the quality of our website and services, and—where you have provided your consent—sending you information about products that may be relevant to you. We may also process your data as necessary to comply with applicable legal and regulatory obligations.

Sharing Your Data with Third Parties

We do not sell your Personal Data. We may share your Personal Data with trusted third parties that support our business operations—such as age verification service providers, logistics partners, and analytics service providers—only to the extent necessary for them to perform services on our behalf. We may also disclose your Personal Data where required by applicable law or in response to a lawful request from a competent governmental or regulatory authority.

We are committed to ensuring that our trusted partners maintain the confidentiality and security of your Personal Data in accordance with reasonable industry standards.

International Transfer of Personal Data

As part of our business network serving international markets, your Personal Data may, in certain circumstances, be accessed, processed, stored, or transferred to our affiliates, business partners, or service providers located outside the territory of Indonesia. In such circumstances, we will ensure that each recipient implements a level of protection for your Personal Data that is equivalent to the standard of protection required under the applicable laws and regulations of the Republic of Indonesia and processes your Personal Data solely for the purposes of collection and processing that have been communicated to you.

Any transfer of, or provision of access to, your Personal Data outside the territory of Indonesia will be carried out in compliance with the applicable laws and regulations.

Data Retention and Security

We retain your Personal Data for as long as necessary to fulfill the purposes described in this Privacy Policy or as otherwise required by applicable laws and regulations. Once your Personal Data is no longer required, we will securely delete or anonymize it in accordance with reasonable industry practices. We implement appropriate technical and organizational security measures, consistent with reasonable industry standards, to protect your Personal Data against unauthorized access.

Your Rights Regarding Personal Data

You have the right to:

• Know and access the Personal Data we hold about you;
• Request the correction of any inaccurate or incomplete Personal Data;
• Request the deletion of your Personal Data under certain circumstances;
• Withdraw any consent that you have previously provided;
• Object to or request the restriction of the processing of certain Personal Data; and
• Lodge a complaint with us or, where applicable, with the competent authority.

We will respond to your request as promptly as reasonably practicable, subject to an appropriate verification process to protect the security of your Personal Data.

Data Security Incidents

If a data security incident occurs that is reasonably likely to pose a risk to your Personal Data, we will take the necessary remedial measures and notify you, as well as the relevant competent authorities, in accordance with applicable laws and regulations.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will provide notice through our website before such changes become effective.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your Personal Data, please contact us at official@gudangbaruberkah.co.id. We will be pleased to assist you in understanding how your Personal Data is collected, used, and protected.